Emotional Intelligence (EI) is about being able to assess your own feelings and thoughts, gauging the feelings and thoughts of those around you, and adjusting your behavior to respond to the right things in the right way at the right time. It is an important component in an individual's performance.
- "Emotional Intelligence
in the Australian Context" paper by Ross McLelland
- The BarOn EQ Interpretative Sheet
- BarOn EQi Sample Report (1MB PDF)
The BarOn EQ Interpretative Sheet
Intrapersonal
Intrapersonal refers to the extent to which people are in touch with their feelings, feel positive about themselves and what they are doing. High scorers are able to express themselves, are independent, strong and confident in conveying ideas and beliefs. This is usually an asset in sales, PR and marketing.
| Self Regard | feel positive about self |
| Emotional Self Awareness | in touch with own feelings |
| Assertiveness | able to express feelings and thoughts and defend rights in non-destructive manner |
| Independence | self reliant and independent in thinking |
| Self-Actualisation | able to realise potential and seek to pursue full lives |
Interpersonal
Interpersonal refers to the extent to which someone is dependable and has good social skills. They show sound understanding of behaviour and relate well to others. They work well in roles that require interaction with peers and in team scenarios. Work involving customer service, management and leadership usually require these competencies.
| Empathy | awareness and appreciation of the feelings of others |
| Social Responsibility | people that demonstrate co-operation and contribution to others as well as being dependable |
| Interpersonal Relationship | maintains mutually satisfying relationships and are capable of giving/receiving affection |
Adaptability
Adaptability describes how well one is able to size up problematic situations. High scoring people are usually flexible, realistic and effective in understanding problematic situations. They are usually able to make a substantial contribution in the workplace.
| Reality Testing | describes how well a person can evaluate the objective with the subjective. They are generally well grounded and ‘tuned in’. |
| Flexibility | high scorers are able to adjust their emotions thoughts and behaviours to changing situations. |
| Problem Solving | high scorers are usually well able to define problems and implement effective solutions. |
Stress Management
Stress Management is designed to measure how well people are able to withstand pressure and remain calm. High scorers usually work well in these situations and handle anxiety provoking events. Front line roles such as fire fighters, police and medical positions usually rate highly on these scales.
| Stress Tolerance | the ability to withstand adverse events and stressful situations |
| Impulse Control | the ability to resist or delay impulses and defer drives and temptations to act. People with good impulse control rarely become impatient. |
General Mood
General Mood consists of happiness and optimism factors with high scorers being cheerful and positive. These are usually attributes in solving problems and creating an uplifting environment at work.
| Happiness | people who are satisfied with their lives and enjoy the company of others and can derive pleasure from life. |
| Optimism | people who look on the bright side and maintain a positive face even in adversity. |