What our Local Government clients say about us...
| “Our managers have undertaken a number of training programs over the years to assist them in their personal development however there was still a need to provide further support and guidance to help them reach the next level. The executive coaching program has done this and as a result I have seen a significant positive change in the attitude and performance of our managers.”
"Pacific Consulting has facilitated our last two reviews of the General Managers performance with the Mayor and Council. We are very happy with the process used and the professional approach taken by Pacific Consulting."
"Ross’ Executive Coaching combines
skills training with ongoing one-on-one support to help individuals
explore their strengths and weaknesses. They are then able to take
greater responsibility for their own development, seeing the need
for change and to apply their new skills to the work situation. Ross
provides the opportunity for real development that translates to real
change on the job. He is very approachable and his style is to provide
rigorous challenge in a supportive/non-threatening environment."
“It has been a pleasure working with Ross to develop the skills
of staff at Willoughby Council. Ross’ commonsense approach to issues
is refreshing and the staff have benefited greatly from the coaching
provided. I look forward to working with Ross in the future.”
“I have worked with Ross over many years and within
several organisations. I have always found Ross to be knowledgeable,
reliable, dependable but most of all, inspirational. Ross is a pleasure
to work with and I look forward to our continued association.”
“As the Mayor, I have worked with Ross over several years on
management issues and performance reviews for Manly Council. I have
found him most professional, offering sound and helpful advice."
“Pacific Consulting were very valuable in developing and rolling
out our new staff recognition and reward program by providing us with
insights and advice from their extensive experience with other organisations.
A year and a half later it continues to work well!”
“I have used the services of Pacific Consulting for many years
and found them to be of high quality, totally reliable and value adding."
“The executive recruitment services provided by Pacific Consulting
are first rate, very efficient and also very personable."
"The workshop was great for me because I like the principle
of good relationships being a major factor in gaining good responses
from others at work and home. Accordingly, I appreciated you highlighting
the importance of good relationships through the workshop when you
reviewed how best to interact with others using practical situations." |
"The Belbin team styles profiles
and workshops have been a useful tool to rebuild the bonding between
members of the executive team and provide an objective opportunity
for peer review in a non confrontational manner"
"Ross McLelland is a trusted business partner who has provided
Council Management with high quality, professional advice in relation
to a number of important corporate projects."
"I found that Ross constantly challenges your thought processes
and how to improve your leadership and personal qualities in his sessions
with you. I have started using the lessons learnt and now find my
interaction with staff has improved, and the work environment is better
for it! Thanks Ross."
"Ross has provided me with reliable and valuable recommendations
on our executive remuneration over several years."
“I have been very pleased with the professionalism and advice
Pacific Consulting has provided to me for the remuneration of the
Directors."
"I have appreciated Ross' advice on both executive remuneration
and general management matters over a number of years both in local
and state government."
"I have been very impressed with Ross’s coaching of our
managers who have responded very positively and enthusiastically."
“My professional coaching from Ross, gave me time to reflect
and provided me with an added insight to some of my leadership skills
and behaviours. This has assisted me greatly in further developing
a working relationship with Councillors and building an effective
team with my managers."
“Pacific Consulting helped me greatly in developing our new structure,
and Ross’s coaching assisted the executives to build their effectiveness
and performance contribution to the Council."
"Since undertaking the Management Workshop, I'm no longer
trying to solve everyone's problems but rather help them to make their
own decisions to solve their own problems." |